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No Junk Mail please

In response to a letter in the Cape Times by Keith Gottschalk we indicated that there is a law that governs junk mail in your letterbox, but that the enforcement of the law is the problem at the moment. The full letter (as published in the Cape Times on the 10th January 2013) follows:

Free chapter on marketing law (Siber Ink)

I am currently writing a book, Consumer Law Unlocked, for Siber Ink publishers. If all goes well it will be published this year. Here is a free chapter on marketing. Back to work.

Technology the answer to s 129 delivery dilemma

Paul Esselaar was recently (November 2012) published in De Rebus, a magazine for attorneys, on the issue of sending s129 notices by registered letter. For the full article please click  here.

Plain Language finally makes it to the High Court

I wrote this blog for Siber Ink who will be publishing my book on Consumer Law early next year.

The Durban High Court recently came to the aid of a consumer who had purchased a defective vehicle financed by Standard Bank. Mr Dlamini returned the vehicle to the dealership where he had bought it, because it malfunctioned within days of purchasing it. He asked the dealer for his refund and cancelled (or so he thought) the finance agreement.

Is South Africa over-regulated?

An article on BDLive - "Regulations, tax 'stifling small business" - caught my attention this week. I don't find it surprising that small businesses who try to comply with the regulations applicable to them are finding it difficult to keep their doors open. One of the complaints mentioned in the article is that chemical analysis of products is a cost which small producers can't afford.

1Time winding up leaves consumers high and dry?

The news of the winding up of 1Time airline has led to an investigation by the NCC into whether consumers will be refunded for their useless tickets (see 'Consumer watchdog mulls 1time probe' on fin24).

Standard Bank loses case for failure to use plain language

The judgment in Standard Bank v Dlamini is good news for all plain language practitioners. Finally we have some case law to back the consumer's right to plain language given in terms of the NCA and the CPA.

Without giving the game away too much (I will be analysing the case in the November edition of the Consumer Law Review), here are the highlights:

GMO labelling justified or not?

After my blog post on the proposed changes to the current regulations on the labelling of foodstuffs which contain genetically modified organisms I have had many conversations about the issue as I feared (correctly it would seem) that coming at it with my attorney hat on would prove fallacious. I am not going to write a long post about this as the arguments are readily available.

Garnishee orders unfair?

It seemed obvious to me that I needed to address the issue of garnishee orders following my last blog on dishonest debt collectors.

Dishonest debt collectors beware!

Yesterday, the Sunday Times reported that the SABC is under investigation by the NCC for its unscrupulous debt collection methods and wildly inaccurate billing when it comes to unpaid TV licence fees. The interesting thing is that the complaints about the SABC's debt collection methods are methods which will probably be familiar to many debt collectors. According to the Sunday Times the complaints relate to the following practices:

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